、 Overall Interface: On-site O&M requirements for cloud platform software.

2、Qualification Requirements

I. Basic Requirements

1. Education / Major: Diploma, bachelor’s degree or above in Computer Science and Technology, Software Engineering, Network Engineering, Information Security, or related majors.

2. Work Experience: At least 3 years of cloud O&M experience; cloud platform O&M experience is preferred. Familiar with enterprise-level IT O&M processes and standards.

3. Compliance Requirements: No record of cybersecurity violations; strict compliance with data confidentiality agreements; good professional ethics and risk awareness.

4. Must pass the interview conducted by Alibaba Cloud’s original vendor O&M manager. Or have O&M L3 certification.

5. Able to communicate proficiently in English.

6. Must hold work visa.

II. Core Technical Competencies

1. Cloud Platform Skills: Familiar with the operation and configuration of Alibaba Cloud core products (ECS/RDS/SLB/Redis/OSS, etc.); familiar with cloud resource monitoring, scaling, troubleshooting, and cost optimization.

2. Operating Systems and Scripting: In-depth knowledge of Linux system (CentOS/Ubuntu) O&M; familiar with Shell script development.

3. Containers and Orchestration: Familiar with Docker container technology; understanding of the core architecture and working principles of Kubernetes (K8s); able to independently complete cluster deployment, monitoring, fault handling, and resource scheduling optimization.

4. Monitoring and Alerting: Familiar with mainstream monitoring tools (Prometheus/Grafana/Zabbix/ELK) and able to quickly locate and respond to alerts.

5. Security Operations: Familiar with cloud platform security configuration (security groups, firewalls, vulnerability scanning); familiar with data backup and disaster recovery strategies; basic awareness of cybersecurity defense and attack.

6. Infrastructure: Understanding of TCP/IP protocols, VLAN/OSPF and other network technologies; familiar with daily maintenance of products such as Nginx and MySQL.

III. Preferred Qualifications

1. Certifications: Candidates holding authoritative certifications such as Alibaba Cloud ACP/ACE, Kubernetes CKA/CKAD, AWS SAA, TCE，etc. are preferred.

2. Project Experience: Candidates with development or O&M experience in well-known enterprises are preferred.

IV. Comprehensive Qualities

1. Stress Tolerance: Able to adapt to a 5x8 or 7x24 shift system, willing to provide holiday duty, and capable of responding to incidents in a timely manner (on-site within 30 minutes).

2. Collaboration and Communication: Possess good cross-functional communication and coordination skills, and be able to work efficiently with development, product, and cloud vendor teams.

3. Responsibility: Careful and meticulous in work, with a strong sense of responsibility and service awareness, and high attention to system stability and data security.

4. Learning Ability: Proactively keep up with cloud computing and cloud-native technology trends, and have the ability to quickly master new technologies.